Active listening as a necessary element for dialogue
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Benefits, communication, dialogue, active listening, skill
Communication is an art that allows us to gather information, understand ideas, thoughts, and expressions through speech. Therefore, it is essential to know precisely the characteristics of each of the communicative skills and components in order to generate cognitive and expressive advancements that contribute to interpersonal relationships. It is rare to find good listeners, as very few people understand the importance of active listening. Currently, not knowing how to listen presents problems when negotiating, delegating, or working in teams. For this reason, educational institutions strive daily to train and empower society by including subjects in curricula that strengthen communication skills, with the goal of preparing people to face the working world with a constructive and critical mindset. Undoubtedly, people today place more importance on technology than on knowledge, on being than on knowing, on hearing than on listening. So, why should we learn to listen actively? Active listening offers advantages because you gradually learn new listening techniques such as: paying attention using eye contact, body language, and eliminating the temptation to respond automatically; the goal is not simply to hear the message but to fully understand it, including emotions.
Bautista, L. & Carhuancho, P. (2016). “Comunicación familiar en los estudiantes de la I.E.P. Albert Einstein del nivel secundario de la Provincia Huancayo – 2015”
(Tesis de pregrado). Universidad Nacional del Centro del Perú, Huancayo, Perú. Cicap, (2015).
Escucha activa: aprender a escuchar a los otros. [Mensaje en un blog]. Recuperado de http://www.cicap.ucr.ac.cr/web/escucha-activaaprender-a-escuchar-a-los-otros/ Codina, J. (2004).
Saber escuchar, un intangible valioso. Intangible Capital, 4(0), 1-26 Mora, O. (2016).
Conocimientos, habilidades y actitudes de los docentes constructores de paz. Mundo Fesc 11, 72-79. Navarro, P (04 de Noviembre de 2014).
Escucha activa: técnicas prácticas para convertirte en un experto. [Mensaje en un blog]. Recuperado de https://habilidadsocial.com/escucha-activa/ Ortiz, C (Ed.) (2007).
Aprende a escuchar: Cómo desarrollar la capacidad de la escucha activa. USA: Editorial Lulu.
Communication is an art that allows us to gather information, understand ideas, thoughts, and expressions through speech. Therefore, it is essential to know precisely the characteristics of each of the communicative skills and components in order to generate cognitive and expressive advancements that contribute to interpersonal relationships. It is rare to find good listeners, as very few people understand the importance of active listening. Currently, not knowing how to listen presents problems when negotiating, delegating, or working in teams. For this reason, educational institutions strive daily to train and empower society by including subjects in curricula that strengthen communication skills, with the goal of preparing people to face the working world with a constructive and critical mindset. Undoubtedly, people today place more importance on technology than on knowledge, on being than on knowing, on hearing than on listening. So, why should we learn to listen actively? Active listening offers advantages because you gradually learn new listening techniques such as: paying attention using eye contact, body language, and eliminating the temptation to respond automatically; the goal is not simply to hear the message but to fully understand it, including emotions.
Bautista, L. & Carhuancho, P. (2016). “Comunicación familiar en los estudiantes de la I.E.P. Albert Einstein del nivel secundario de la Provincia Huancayo – 2015”
(Tesis de pregrado). Universidad Nacional del Centro del Perú, Huancayo, Perú. Cicap, (2015).
Escucha activa: aprender a escuchar a los otros. [Mensaje en un blog]. Recuperado de http://www.cicap.ucr.ac.cr/web/escucha-activaaprender-a-escuchar-a-los-otros/ Codina, J. (2004).
Saber escuchar, un intangible valioso. Intangible Capital, 4(0), 1-26 Mora, O. (2016).
Conocimientos, habilidades y actitudes de los docentes constructores de paz. Mundo Fesc 11, 72-79. Navarro, P (04 de Noviembre de 2014).
Escucha activa: técnicas prácticas para convertirte en un experto. [Mensaje en un blog]. Recuperado de https://habilidadsocial.com/escucha-activa/ Ortiz, C (Ed.) (2007).
Aprende a escuchar: Cómo desarrollar la capacidad de la escucha activa. USA: Editorial Lulu.
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