ABSTRACT The objective of this research was to analyze the psychosocial factors that determine the organizational level job performance among employees of the company Distraves SA Cucuta (Colombia). For this, a descriptive quantitative research was conducted; we worked under a non-experimental cross-sectional design. The information was collected through a survey through closed questions using as a model the ISTAS21 is a questionnaire conducted by a team of researchers from the National Institute of Occupational Health in Denmark that is used to prevent psychosocial risks at work. Similarly SPSS was used. The results showed physical and psychological manifestations associated with lack of training; as this makes employees are not in the best conditions to develop their activities, the conditions in their jobs, availability of resources, in terms of administration and management of the company. The main findings of this study suggest that companies should manage and plan employees improved development of their skills and abilities, considering the motivation as it is the most important aspect for them by developing actions for generating satisfaction in each of them in order to generate real added value to your company and allow the company to be successful against its competitors.