Proposal to optimize the face-to-face service model for users in the public employment agency in the northern regional Sena of Santander seeking to positively impact access to employment in the city.

Daniel López-Montañez
Universidad De Pamplona
Francisco Raúl Arencibia-Pardo
Universidad De Pamplona
Belisario Peña-Rodríguez
Universidad De Pamplona

How to Cite

[1]
López-Montañez, D. et al. 2024. Proposal to optimize the face-to-face service model for users in the public employment agency in the northern regional Sena of Santander seeking to positively impact access to employment in the city. Mundo FESC Journal. 14, 29 (May 2024), 208–223. DOI:https://doi.org/10.61799/2216-0388.1681.
Dimensions Metrics
https://plu.mx/plum/a/?doi=10.61799/2216-0388.1681

Quality of services, optimization, labor market, labor intermediation, customer satisfaction, operational efficiency.