Business strategies: outsourcing analysis

Abstract

The objective of the research is to know the advantages and disadvantages of the use of outsourcing in companies in the Centro, Tabasco. The research is of inductive type with qualitative approach and a phenomenological design, the analysis units were 20 companies that have used this administrative tool, which the owners, managers or personnel in charge of contracting the services, tell their experiences about outsourcing. The results obtained that the business benefits are the use of outsourcing are the decrease of the workload and the assignment of highly trained personnel, also as a conclusion they mention that the hiring of outsourcing is through recommendations of other entrepreneurs, which include positive comments, quality of service, professionalism among others, in addition to the fact that workers who are hired under this modality are committed, with a high degree of responsibility in the development of their activities. It is concluded that the benefits granted by outsourcing are competitive advantages that serve to face market trends, which create benefits for workers and entrepreneurs.