El impacto de las TIC en la sostenibilidad y competitividad empresarial de las Mipymes

Autores/as

  • Juan Sebastian Cardozo Jimenez Fundación Universitaria Cafam, Bogotá, Colombia. https://orcid.org/0000-0002-6606-3157
  • Johan Andrey Martin Rodriguez Fundación Universitaria Cafam, Bogotá, Colombia.
  • Leidy Yulieth Duarte Enciso Fundación Universitaria Cafam, Bogotá, Colombia. https://orcid.org/0000-0001-6120-3969
  • Jose Isaias Salas Hernandez Fundación Universitaria Cafam, Bogotá, Colombia. https://orcid.org/0000-0002-6601-2720
  • Stefanny Andrea Murillo Rozo Fundación Universitaria Cafam, Bogotá, Colombia.

DOI:

https://doi.org/10.61799/2216-0388.1575

Palabras clave:

Competitividad Empresarial, Innovación, Covid-19, Mipymes, Sostenibilidad Empresarial, Tic, Transformación Digital

Resumen

Este artículo presenta los resultados de una revisión descriptiva de la literatura centrada en evaluar el impacto de las Tecnologías de la Información y Comunicación (TIC) en la sostenibilidad y competitividad empresarial de las Micro, Pequeñas y Medianas Empresas (MiPymes) durante y tras la pandemia del SARS-CoV-2 (Covid-19). El proceso metodológico se estructuró en tres fases: primero, búsqueda sistemática en bases de datos Scopus y Web of Science mediante palabras clave y operadores booleanos; segundo, selección de documentos mediante criterios de inclusión/exclusión (publicación entre 2015 y 2025, revisión por pares, enfoque en MiPymes y relación explícita con TIC, sostenibilidad o competitividad); y tercero, análisis cualitativo mediante una matriz de revisión que codificó variables como tipo de TIC, dimensión de sostenibilidad afectada (económica, social, ambiental), indicadores de competitividad y contexto sectorial. A partir del análisis de 50 artículos finalmente seleccionados, se identificaron cuatro ejes temáticos centrales: comercio electrónico, innovación, infraestructura tecnológica y resiliencia ante crisis. Los hallazgos evidencian que, si bien las TIC actúan como catalizadores de competitividad al ampliar mercados y optimizar operaciones, su contribución a la sostenibilidad ambiental es limitada y dependiente del tipo de tecnología adoptada y del sector productivo. El estudio concluye con recomendaciones para MiPymes y formuladores de política pública, y propone líneas de investigación futura sobre la integración de tecnologías 4.0 en modelos de negocio sostenibles.

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Publicado

2025-09-01

Número

Vol. 15 Núm. 33 (2025)

Sección

Artículo Originales

Licencia

Derechos de autor 2025 Revista MundoFesc

Creative Commons License

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial 4.0.