Incorporation of ICT in the literacy process for obstetric patients and healthcare personnel using the TPACK model in the High Dependency Obstetric Unit, in the Northern Health Services Subnetwork within the Suba Specialized Services Center

Abstract

A real public health problem is the lack of information and knowledge of the medical situation on the part of the patient to be treated, in this case obstetric patients, generally caused by the low educational level and socioeconomic conditions of the patients. In the course of the research, using information and communication technologies and the Technological Pedagogical Content Knowledge (TPACK) model methodology, the aim is to educate or teach obstetric patients about three pathologies: hypertensive disorders, obstetric sepsis, and preterm labor, in terms of their presentation, risk factors, management, complications, and outcomes. Training is also provided to medical staff in the High Dependency Obstetric Unit and to medical and postgraduate students through the application of health education. The work falls within the parameters of medical education research and is approached from a mixed multi-method approach. From the qualitative paradigm, an ethnographic study with an interpretive approach is addressed, and from the quantitative paradigm, a cross-sectional study with a descriptive approach in an empirical analytical method is addressed. The results show that the design of the intervention supported by artificial intelligence achieves motivation and acceptance by all participants, while positively impacting the management of knowledge about the obstetric pathologies studied, improving the self-care process in patients, and reducing readmission to the Unit for the same cause. It also complements the training process for doctors, specialists, and healthcare personnel, both in terms of specific knowledge and their interaction with patients.